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第 1 週
Course introduction (1. brainstorming 2. some common errors 3. overview of service-related English, e.g. introducing menus, dealing with inquiries and complaints 4. recipes: e.g. ingredients, cooking methods & utensils)
對應能力:
餐飲服勤技能
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第 2 週
Introducing yourself (1. how to introduce yourself: name, major, school, reasons for choosing the job, future career goals 2. staff training: restaurant sections, jobs, titles)
對應能力:
餐飲服勤技能
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第 3 週
Introducing yourself (1. how to introduce yourself: name, major, school, reasons for choosing the job, future career goals 2. staff training: restaurant sections, jobs, titles)
對應能力:
餐飲服勤技能
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第 4 週
On the job (1. restaurant tour: sections such as kitchen, pastry, bar, and services 2. things about dining: utensils, general meal types)
對應能力:
餐飲服勤技能
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第 5 週
On the job (1. restaurant tour: sections such as kitchen, pastry, bar, and services 2. things about dining: utensils, general meal types)
對應能力:
餐飲服勤技能
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第 6 週
Restaurant reservations (1. taking phone reservations; handling in-person reservations 2. guests’ names, reservation dates & time, number of guests, special requests, sentences to be used for reservations)
對應能力:
餐飲服勤技能
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第 7 週
Restaurant reservations/ Review (1. taking phone reservations; handling in-person reservations 2. guests’ names, reservation dates & time, number of guests, special requests, sentences to be used for reservations)
對應能力:
餐飲服勤技能
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第 8 週
Midterm exam (oral) (1) (The exam would be conducted with pair groups, having self-designed/ guided conversations based on the issues covered in previous classes.)
對應能力:
餐飲服勤技能
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第 9 週
Midterm exam (oral) (2) (The exam would be conducted with pair groups, having self-designed/ guided conversations based on the issues covered in previous classes.)
對應能力:
餐飲服勤技能
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第 10 週
Movie appreciation (A movie based on the restaurant setting would be chosen for practicing catching service-related keywords and reflecting on the movie theme related to the characteristics of characters and the main story line.)
對應能力:
餐飲服勤技能
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第 11 週
Restaurant reception (1. welcoming guests; serving guests 2. greeting guests, confirming reservations, leading guests to the preferred tables, and responding guests’ requests)
對應能力:
餐飲服勤技能
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第 12 週
Restaurant reception (1. welcoming guests; serving guests 2. greeting guests, confirming reservations, leading guests to the preferred tables, and responding guests’ requests)
對應能力:
餐飲服勤技能
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第 13 週
Cuisine delicacy (1. western cuisines; international cuisines 2. vocabulary for ingredients, cooking methods, cuisine names and related food culture 3. introducing menus and recommending cuisines 4. taking orders)
對應能力:
餐飲服勤技能
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第 14 週
Cuisine delicacy (1. western cuisines; international cuisines 2. vocabulary for ingredients, cooking methods, cuisine names and related food culture 3. introducing menus and recommending cuisines 4. taking orders)
對應能力:
餐飲服勤技能
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第 15 週
Beverages and desserts (1. vocabulary for basic beverages, liquor, and desserts 2. introducing and recommending wine lists and desserts 3. taking orders)
對應能力:
餐飲服勤技能
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第 16 週
Beverages and desserts (1. vocabulary for basic beverages, liquor, and desserts 2. introducing and recommending wine lists and desserts 3. taking orders)
對應能力:
餐飲服勤技能
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第 17 週
Final presentations (1) (The presentations would be conducted with small groups, with designated topics related to previous lessons. Every member should be responsible for a part of the presentation.)
對應能力:
餐飲服勤技能
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第 18 週
Final presentations (2) (The presentations would be conducted with small groups, with designated topics related to previous lessons. Every member should be responsible for a part of the presentation.)
對應能力:
餐飲服勤技能
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第 19 週
N/A
對應能力:
餐飲服勤技能
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第 20 週
N/A
對應能力:
餐飲服勤技能